News – True To Israel

From Israel to You, With Love!

Free shipping on orders over $300, Not including Apparels collection

Free shipping on orders over $300, Not including Apparels collection.

Exploring the Christian Quarter of Jerusalem

Jerusalem, one of the oldest cities in the world, is a place where history, spirituality, and culture intertwine, offering visitors an unparalleled experience. The Old City of Jerusalem is a special...

November 22, 2024 — Heidi Maynard

Now Open

Welcome to True to Israel, where we proudly showcase the beauty of Israel through handmade products like Armenian ceramics, soaps, and water frames with water from the River Jordan. Explore...

August 29, 2024 — Heidi Maynard

Frequently Asked Questions

Find answers to the most common questions about our products and services.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Please contact our customer service team to initiate a return.

How long does shipping take?

Standard shipping typically takes 5-7 business days. Express shipping options are available for faster delivery within 2-3 business days.

Do you offer international shipping?

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination. Please check our shipping page for more details.

Are the products really from Israel?

Yes—our catalog focuses on products made in Israel or designed by Israeli makers. Each purchase helps sustain local businesses. (Some apparel may be printed on-demand to speed delivery; the designs and proceeds still support Israel.)

Do you offer gift boxes?

Yes! Our themed gift boxes bundle 5–6 Israeli products around a region or story. They make perfect gifts for holidays, churches, and Israel supporters.

What is my order arrives damaged or incorrect?

We’ll make it right. Contact us within 7 days of delivery with photos, and we’ll replace or refund according to your preference.

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Policy

Refund Policy